Welcome to VisionShop (https://visionshop.in/). By visiting or shopping on our website, you agree to the following terms and conditions. Please read them carefully.
1. General Information
VisionShop is an online store that sells electronic and security products such as CCTV cameras, computer accessories, and related items.
By accessing our website or purchasing from us, you agree to follow these Terms & Conditions.
VisionShop reserves the right to update or change these terms at any time without prior notice. Please check this page regularly for updates.
2. Products and Pricing
We try our best to ensure all product details, descriptions, and prices are accurate.
In case of a pricing error or incorrect product detail, we reserve the right to cancel or modify the order after notifying you.
All prices shown on the website are in Indian Rupees (INR) and include taxes unless otherwise stated.
3. Orders and Payments
Orders are confirmed only after full or partial payment is received (as per the product terms).
We accept various payment methods such as UPI, debit/credit cards, bank transfer, and cash on delivery (where available).
VisionShop reserves the right to cancel any order due to product unavailability, incorrect pricing, or suspicious activity.
For large or custom orders, we may require advance payment before dispatch.
4. Shipping and Delivery
We aim to dispatch all confirmed orders within 2–5 business days.
Delivery time may vary depending on location, courier service, and product availability.
Any delays due to courier or transport issues are beyond our control, but we’ll assist you in tracking your order.
Please check your package upon delivery. If it appears damaged, contact us immediately.
5. Returns and Refunds
Please refer to our Refund Policy for complete details on returns, exchanges, and refunds.
6. Warranty
Most of our products come with a manufacturer’s warranty.
Warranty terms (such as duration and coverage) vary depending on the brand and product type.
Warranty claims are subject to inspection and approval by the manufacturer or VisionShop’s service team.
Physical or liquid damage, burns, or improper use are not covered under warranty.
7. Limitation of Liability
VisionShop is not responsible for any indirect, incidental, or consequential loss or damage caused by the use or inability to use our products.
We make no guarantees that our website will always be available, error-free, or free from viruses or harmful components.
8. Intellectual Property
All logos, images, text, and product details displayed on our website are the property of VisionShop or their respective brand owners.
You may not copy, modify, or reuse our website content without written permission.
9. Privacy Policy
We respect your privacy. Any personal information you share with us will be used only to process your order and improve our services.
For details, please check our Privacy Policy page.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, feel free to contact us:
